Our company has a very broad base of audiences. Our services are used by both Czech and foreign clients with a variety of requirements. We cooperate with many foreign clients from India, USA, Mexico, Spain, Portugal, Brazil, Russia and other countries.
PEGASUS - a firm that is part of a global network management, dealing with the provision of excellent services at excellent prices (www.pegasus.cz)
Alianza turismo - company dealing with hotel reservations, tours and guides (www.alianzaturismo.com)
Calipso - travel agency organizing tours, trips and various stays in the country. (www.calipsogroup.eu)
and other
CUSTOMER SATISFACTION
In 2009 we implemented the project for customer satisfaction by collecting primary data - the so-called evaluation questionnaires from each of our clients. According to the research investigation, we came to the conclusion that our services are relevant to the needs of our customers and what is the prestige and reliability terms, we rank among the top in this market.
This year, the investigation continues and we get the following feedback from customers standing, but also impact. Results of the survey can be found here. Sample randomly filled in the questionnaire here.